Privacy Policy
Protection of personal information at RecruitWell Human Capital Solutions.
This policy describes how we process personal information in line with our website interactions, business services, recruitment activity, and applicable South African privacy obligations, including POPIA.
1. Overview
This Privacy Policy explains how RecruitWell Human Capital Solutions collects, uses, stores, shares, and protects personal information in connection with its website, enquiries, service delivery, recruitment-related activities, and other business interactions.
This page is based on the POPI/POPIA compliance content currently published on recruitwell.co.za and has been reorganised into a clearer privacy-policy format.
2. Responsible Party
Mark Fingleson Financial Consultants (Pty) Ltd trading as RecruitWell Human Capital Solutions is the responsible party for the personal information processed through this website and related business activities in South Africa.
If you need to contact us about privacy or data processing, you can email info@recruitwell.co.za.
3. Information We Collect
Depending on how you interact with us, we may collect identification and contact details, enquiry information, correspondence records, recruitment-related information, and technical website usage information.
This may include your name, address, email address, preferred communication method, ID or passport number, date of birth, and any information you choose to submit through forms, applications, or direct communications.
4. Special Personal Information and Children
We do not generally collect special personal information unless you choose to provide it or it is required for a lawful recruitment, employment, or service-related purpose.
We do not knowingly collect personal information from children under 18 without the involvement or permission of a parent or legal guardian.
5. How We Collect Information
We collect information directly from you when you contact us, complete forms, submit applications, engage us for services, respond to surveys, or communicate with us by email, post, or other electronic means.
We also collect limited technical information automatically through your browser and our servers, such as IP address, browser type, operating system, web logs, location-related data, and usage statistics.
6. Why We Use Personal Information
We use personal information to respond to enquiries, provide requested services, process job applications, manage client or candidate relationships, improve our service delivery, prevent fraud or misuse, and support operational, technical, and administrative functions.
Where permitted by law, we may also use contact details for newsletters, updates, promotions, surveys, and related communications. We do not send unsolicited direct marketing by electronic means unless you are an existing customer or you have consented to that processing.
7. Cookies and Website Use
Our website may use cookies and similar technologies to recognise browsers, improve functionality, measure usage patterns, and support system administration.
You can usually manage or disable cookies through your browser settings. Some site functionality may be affected if cookies are disabled.
8. Disclosure to Third Parties
We may share personal information with service providers or contractors who help us operate our business, including technical, administrative, marketing, logistics, analytics, and communication support providers.
These third parties may only access the information necessary to perform their functions and must process it in line with our instructions, this policy, and applicable South African data protection law.
We may also disclose information where required by law, where necessary to protect rights, property, or safety, or where disclosure is reasonably required for fraud prevention, legal compliance, or enforcement purposes.
9. Security
We maintain physical, electronic, and procedural safeguards designed to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, and destruction.
We may require proof of identity before giving access to personal information or making changes to personal records.
10. Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, to manage the relationship with you, or to comply with legal, regulatory, tax, accounting, employment, or contractual obligations.
11. Your Rights
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct or update inaccurate information, object to certain forms of processing, or request deletion where appropriate.
To protect your information, we may take reasonable steps to verify your identity before acting on any request.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or service changes. The most recent version published on this website will apply unless otherwise stated.
